Support

How can we help you?

We have a dedicated support team ready to answer your questions. Feel free to contact us anytime you need.

You can reach us by email, on Facebook or Twitter.

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Frequently asked question


What is ikuTeam?

ikuTeam is a documents collaboration platform for Atlassian Confluence and HipChat, that enables you to stop worrying about different document formats, different clouds, and platforms. From today on, you will just think about your content and work together.

How can ikuTeam help me?

ikuTeam can help you in many ways. First of all, it has a very powerful directory for all your files and documents: you can link multiple cloud services and multiple accounts in a matter of seconds and see their content without having to switch or sign in every time. You can also share and collaborate on files and documents with internal and external teams in Confluence. The files can be stored whatever you like.

Secondly, ikuTeam is the final destination when you look for a comprehensive tool for opening, editing and collaborate on any document. Microsoft Word, OpenOffice, LibreOffice, Google Documents... you name it!

Is ikuTeam safe? How about Privacy?

At ikuTeam we take security and privacy really seriously. ikuTeam uses industry standard SSL encryption from end-to-end, ensuring that all data remain private and integral. We do not store any file or document from any storage you may connect to our platform, so your private information stays private. ikuTeam just “pipes” the information from original storages to Atlassian and web platforms. Making your files always available when you need them.

Which cloud storage services can I add?

All the most used and reliable cloud services are supported: Egnyte, Dropbox, Google Drive, OneDrive, OneDrive for Business and Box. Want to see more of them implemented? Email us.

Where can I use ikuTeam?

ikuTeam is built to help you whenever and wherever you need it. Our apps are available on Atlassian Confluence, HipChat and coming soon to Jira. Your connected storages, document editing, and share are also available on any computer, through our Web App accessible via the browser.

Why do I need to register?

By creating a ikuTeam account you will be able to sync your content and clouds across the Atlassian apps and web. We will be able to provide you a better service.

Which kind of documents can I open?

With ikuTeam you can open:

  • Microsoft Office documents like .doc and .docx (MS Word), .ppt and .pptx (MS Powerpoint), .xls and .xlsx (MS Excel)
  • OpenOffice and LibreOffice files like .odt, .odp and .ops
  • Google Documents, Google Presentations and Google Spreadsheets
  • PDF files
  • Rich Text Format (.rtf) and .txt documents
  • Pictures (.jpg, .png)