A New Chapter: Transitioning from Box, Dropbox, and Egnyte to Team Files

Sometimes, changes are necessary to allow us to grow and evolve. That’s true for companies, too, and after careful consideration, we have decided to sunset three of our apps: Box Connector for Confluence, Dropbox Connector for Confluence, and Egnyte Connector for Confluence. This decision is part of our broader strategy to streamline and enhance our offerings by focusing on a more robust solution—Team Files for Confluence.

Why the Change?

As technology evolves, we aim to provide you with the best tools to collaborate seamlessly in Confluence. Each of the connectors for Box, Dropbox, and Egnyte has served its purpose well by allowing you to embed and manage files from these platforms directly within your Confluence pages. However, maintaining multiple standalone connectors limits our ability to innovate and expand on your most requested features.

By consolidating our efforts into Team Files, we can deliver a more powerful and feature-rich experience. Team Files supports Box, Dropbox, and Egnyte and Google Drive, OneDrive, and SharePoint, providing an all-in-one solution to your diverse storage needs.

Key Benefits of Migrating to Team Files

Migrating to Team Files for Confluence will provide you with significant advantages:

• All-in-One Integration: Connect to multiple cloud storage platforms (Box, Dropbox, Egnyte, Google Drive, SharePoint, and OneDrive) from a single app.
• Seamless Migration: Migrate your current integration with just one click—no hassle, no service disruption.
• Support for Confluence Native Attachments: Edit embedded Microsoft Word, PowerPoint, or Excel files with one click. No more downloading & uploading to edit an attached document in Confluence.
• Advanced Features: Beyond file management, Team Files introduces advanced features such as real-time collaboration in Microsoft Office and Google Workspace documents, and enhanced preview options for PDF, image, and video files.
• AI Capabilities (Coming Soon) Stay ahead with upcoming AI-driven features for intelligent file summaries, find duplicates, and more.

How to Migrate

The migration process is designed to be as easy as possible:

• One-Click Migration: A built-in migration tool will allow you to transition from Box Connector, Dropbox Connector, and Egnyte Connector to Team Files without losing any of your current macros or file links.
• Discount for Existing Users: To make this transition smoother, we offer a special discount on Team Files for all existing users of the retired apps. Enjoy more features with Team Files at the same price you’re currently paying. Please contact the support team to get your unique discount code.

No Disruption to Your Current Workflows

We understand that change can be challenging, but we’re committed to ensuring this transition is seamless. There will be no service disruption as you migrate, and your current file integrations will continue to work within Team Files. Our dedicated support team is here to assist you every step of the way, providing guidance and answering any questions you may have.

Timeline for Sunset

The sunsetting of the Box, Dropbox, and Egnyte Connectors will begin on December 31st, 2024. After this period, support and updates for these apps will cease. We'd like to encourage you to migrate to Team Files before the sunset date to continue receiving support and take advantage of new features.

Get Started Today with your migration today

We are excited about the future and the enhancements we can bring with Team Files for Confluence. By focusing our efforts on this unified solution, we can provide more value and help your teams work even more efficiently. We appreciate your understanding and continued support as we make this transition.

If you have any questions or need assistance with the migration, don't hesitate to get in touch with our support team at our customer portal.

Thank you for being a part of our journey, and we look forward to supporting you with Team Files for Confluence.

Related documentation

Team Files for Confluence: Getting started

Import data with Team Files

---

---

Related content