Google Drive Connector (Jira and Confluence) Terms of Service

Effective Date: 2026-03-31

Thank you for using Google Drive Connector apps (ikuTeam, Lda. products). These terms of use (“Terms”) cover your use and access to our services and cloud-based bridging technology (“Services”).

Our Privacy Policy explains how we collect and use your information under our Zero-Persistence model. By using our Services, you’re agreeing to be bound by these Terms. ikuTeam reserves the right to modify these Terms at any time. Your continued use of ikuTeam Services following the posting of changes will mean that you accept and agree to the updates.

Your Data and Permissions

When using Google Drive Connector, all files and Google Drive storage accounts remain private and strictly yours. We do not acquire any rights to your data except for the limited rights essential to providing the Services.

• Architecture & Token Storage: Our Services are built on the Atlassian Forge platform. All OAuth access tokens obtained during the connection process are stored securely within Atlassian’s native infrastructure. ikuTeam does not store these tokens in its own databases.
• Zero-Persistence: We do not store your files or document content. Google Drive Connector acts as a secure, transient bridge. No customer data is written to persistent storage within ikuTeam’s infrastructure.
• Permissions: We need your permission to execute tasks such as connecting to your Google Drive accounts and rendering file pickers. This permission extends to our trusted infrastructure partners (Atlassian and AWS) only as necessary to provide the Service.
• Third-Party Policies: While we do not store your data, your storage provider, Google and Atlassian, store your content according to their own policies. ikuTeam is agnostic to the data storage practices of these third-party services.

Sharing Your Data

Our Services enable you to share and link cloud data within your Atlassian instance. You are solely responsible for the content you choose to share and the access levels you grant to other users.

Your Responsibilities

You are solely responsible for your conduct and your data. You must ensure you have the necessary intellectual property rights and permissions for any content you bridge, upload, or share through the Services.

• Age Requirement: Our Services are not intended for use by individuals under the age of 16.

Software and SaaS

Our services may require you to download client software ("Software"), which may update automatically. In other cases, our services may be provided as Software as a Service (SaaS) hosted on the cloud, requiring no download on your part. Whether downloadable or SaaS, our services are provided to you under these Terms.

As long as you comply with these Terms, we grant you a limited, nonexclusive, nontransferable, revocable license to use the software or access the SaaS, solely for the purpose of utilizing our Services. If any component of the software or SaaS is provided under an open-source license, we'll make that license available to you, and its provisions may expressly override some of these Terms.

Unless prohibited by law, you agree not to reverse engineer or decompile our Services, attempt to do so, or assist anyone in doing so. This applies to both our downloadable software and SaaS offerings.

Our Rights

Our services are protected by Portuguese and international copyright, trademark, and other laws. These Terms do not grant you any rights to our Services, others' content within our services, or any ikuTeam trademarks, logos and brand features.

We appreciate any feedback, but please note that we may use your comments or suggestions without any obligation to compensate you.

End of Trial and Paid Accounts

You can evaluate our services with a free 30-day trial. Following the trial period, if you wish to continue using our services, your account will transition into a "Paid Account". We’ll automatically bill you from the date your account transitions to a Paid Account and on each periodic renewal until cancellation.

Please note, if you use ikuTeam Apps for Atlassian platforms through the Atlassian Marketplace, billing will commence immediately after the 30-day trial period.

Cancellations made after your account transitions into a Paid Account will not be eligible for a refund. Non-payment may result in the suspension of your account or the reduction of your account features. We reserve the right to change the fees.

Termination

You may discontinue using our Services at any time. We also reserve the right to suspend or terminate the Services at our discretion and without notice if you breach these Terms, or use the Services in a way that could cause us legal liability, disrupt the Services, or disrupt others' use of the Services.

Services "AS IS"

We strive to provide great Services, but there are certain things that we can’t guarantee. TO THE FULLEST EXTENT PERMITTED BY LAW, IKUTEAM AND ITS AFFILIATES, SUPPLIERS AND DISTRIBUTORS MAKE NO WARRANTIES, EITHER EXPRESS OR IMPLIED, ABOUT THE SERVICES. THE SERVICES ARE PROVIDED “AS IS.” WE ALSO DISCLAIM ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. Some places don’t allow the disclaimers in this paragraph, so they may not apply to you.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, EXCEPT FOR ANY LIABILITY FOR IKUTEAM’S OR ITS AFFILIATES’ FRAUD, FRAUDULENT MISREPRESENTATION, OR GROSS NEGLIGENCE, IN NO EVENT WILL IKUTEAM, ITS AFFILIATES, SUPPLIERS OR DISTRIBUTORS BE LIABLE FOR:

(A) ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES, OR

(B) ANY LOSS OF USE, DATA, BUSINESS, OR PROFITS, REGARDLESS OF LEGAL THEORY.

THIS WILL BE REGARDLESS OF WHETHER OR NOT IKUTEAM OR ANY OF ITS AFFILIATES HAS BEEN WARNED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

ADDITIONALLY, IKUTEAM, ITS AFFILIATES, SUPPLIERS AND DISTRIBUTORS WILL NOT BE LIABLE FOR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES FOR MORE THAN THE GREATER OF THE AMOUNTS PAID BY YOU TO IKUTEAM FOR THE PAST 12 MONTHS OF THE SERVICES IN QUESTION.

Some places don’t allow the types of limitations in this paragraph, so they may not apply to you.

Resolving Disputes

Let’s Try To Sort Things Out First. We want to address your concerns without needing a formal legal case. Before filing a claim against ikuTeam, you agree to try to resolve the dispute informally by contacting support@ikuteam.com. We’ll try to resolve the dispute informally by contacting you via email. If a dispute is not resolved within 15 days of submission, you or ikuTeam may bring a formal proceeding.

Judicial forum for disputes. You and ikuTeam agree that any judicial proceeding to resolve claims relating to these Terms or the Services will be brought in the courts of Portugal. Both you and ikuTeam consent to venue and personal jurisdiction in such courts.

NO CLASS ACTIONS. You may only resolve disputes with us on an individual basis, and may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action. Class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations aren’t allowed.

Controlling Law

These Terms will be governed by Portugal and European Union law except for its conflicts of laws principles, unless otherwise required by a mandatory law of any other jurisdiction.

Entire Agreement

These Terms constitute the entire agreement between you and ikuTeam with respect to the subject matter of these Terms, and supersede and replace any other prior or contemporaneous agreements, or terms and conditions applicable to the subject matter of these Terms. These Terms create no third-party beneficiary rights.

Modifications

We may revise these Terms from time to time, and will always post the most current version on our website. By continuing to use or access the Services after the revisions come into effect, you agree to be bound by the revised Terms.

Contact

Have questions or concerns about ikuTeam, our services, and privacy? You can contact us about this privacy statement by writing or email us at the address below:

ikuTeam
Rua Gonçalo Sampaio 329, 4E
4150-367 Porto
PORTUGAL

Email: support@ikuteam.com