Manage incidents, run audits, and control documents without leaving Atlassian. ikuTeam apps help IT and Operations teams connect SharePoint, OneDrive, Google Drive, Box, and Dropbox with Jira and Confluence while keeping permissions, compliance, and governance intact.
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Compliance headaches
Audit trails break when files are downloaded, duplicated, or re-uploaded into Jira or Confluence.
Shadow IT risks
Teams share documents through unsanctioned tools when storage isn’t integrated properly.
Incident response delays
Critical runbooks, logs, and checklists are buried in attachments instead of being visible in issues or pages.
Inefficient change management
Ops teams duplicate Word and Excel files for reviews instead of editing one live version in context.
Scattered knowledge
Policies, compliance docs, and technical specs are siloed across storage systems, slowing down onboarding and resolution.
Connect secure storage, not shadow IT
Link SharePoint, OneDrive, Google Drive, Box, Dropbox, or Egnyte directly to Jira issues and Confluence pages. Keep files in approved systems while making them instantly accessible where IT and Ops teams work.
See Team Files for Jira
Automate permissions and compliance
Mirror Microsoft 365 access rules from SharePoint and OneDrive automatically. Ensure the right people see the right files without manual setup or risky workarounds.
See SharePoint Connector for Jira
Stay audit ready with version control
Edit live Word, Excel, and PowerPoint files in Confluence without downloading or re-uploading. Every change is tracked, and version history is preserved for compliance.
See Office Editor for Confluence
Review and sign PDFs with confidence
Annotate, review, and sign compliance reports or change requests directly in Confluence. Keep approvals fast, traceable, and audit-ready.
See PDF Editor for Confluence
Summarize long compliance docs with AI
Use Rovo Assistant to generate instant summaries of IT policies, reports, and logs stored in SharePoint without exporting data or breaking security.
See Rovo Assistant for Jira“Team Files has completely exceeded my expectations. Keeping everything in SharePoint while linking across Confluence pages is a game-changer. The UI is excellent, and support has been responsive and open to feedback.”
Ravi Mutnuru
Sr. Product Manager, Amazon
“Great app! A key step toward our single source of truth strategy. Support was fast and our issue was resolved within days.”
Jonas Reusser
Head of IT Operations, Swiss Red Cross
“Team Files delivers exactly what we needed. Our files remain securely in SharePoint yet display beautifully in Confluence. Support for PowerPoint, Excel, Word, video, and now Visio has transformed our engineering and documentation workflows.”
Chad Stegeman
AVP Technology, WelbeHealth
“As a SharePoint-based organization, this integration has saved us a lot of time. We use it in both JSM and Confluence, eliminating the need to re-upload files to tickets. It has been a huge efficiency boost.”
Samantha Starett
Director of Operations, AIQUEOUS
“Team Files delivered exactly what I needed: the ability to edit Google Docs stored in Drive directly in Jira and see updates in Confluence. When I encountered a minor issue, the support team was quick and personal. It’s easily the best app support I have ever experienced.”
Elizabeth Pfotzer
Jira Admin, LA County Metro Transit Authority
“This app integrates seamlessly with Jira and is ideal for SharePoint users. It helps us keep all documents centralized while managing access through SharePoint permissions. A great app that is well worth it.”
Heiko Schaper
Digital Transformation, Stadtwerke Pfaffenhofen
“Team Files perfectly bridges cloud file storage and Confluence. It lets us integrate documents seamlessly without uploading attachments, making it an invaluable tool.”
Frank Leclerc
Consulting Lead Atlassian Solutions, Decadis
“We’ve relied on Team Files for Confluence for a long time. It’s a very handy app, and the support team is exceptional, always quick to resolve any issues. Highly recommended.”
Petra Hasler
Knowledge Management, All for One PublicCloudERP
“A great solution for bridging SharePoint and Confluence. It gives us an appealing way to connect key files to Confluence pages while keeping our content in SharePoint.”
Tomislav Tobijas
Atlassian Consultant, Koios Consulting Ltd
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How can IT admins enforce file permissions in Jira and Confluence?
IT admins can enforce file permissions in Jira and Confluence by mirroring native access controls from SharePoint, Google Drive, Box, Egnyte and other approved storage. ikuTeam apps call vendor APIs in the current user’s context, so users keep the same access they have in Microsoft 365 or Google Workspace.
See SharePoint Connector for Jira
Can IT teams stay audit-ready when editing Word and Excel files in Confluence?
Yes. With Office Editor, edits happen on Confluence attachments, and the full version history remains in Confluence and Jira for audit and approvals. If you work from external storage, Team Files preserves the audit trail in SharePoint or Google Drive.
See Office Editor for Confluence
What is the best way to avoid duplicate file uploads in Jira Service Management?
Use Team Files for Jira to link a single live document from SharePoint, OneDrive, or Google Drive instead of uploading copies. The file stays up to date and teams always work on the same source of truth.
See Team Files for Jira
Is AI secure for summarizing IT compliance documents in Jira and Confluence?
Yes. Rovo Assistant processes SharePoint documents in memory on Atlassian Forge with region pinning. No content is stored by ikuTeam and no customer data is used for model training.
See Rovo Assistant for Jira
Can runbooks and incident response checklists be embedded directly in Jira?
Yes. With Team Files you can embed runbooks, logs, and SOPs from approved storage directly in Jira issues for faster and more consistent response.
See Team Files for Jira
Ready to see how it works?
Explore any ikuTeam app free for 30 days on the Atlassian Marketplace. Install instantly and start proving value from day one.
Browse All ikuTeam Apps
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Want to explore best practices?
Read our guides and use cases for IT teams in Jira and Confluence.
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